All systems are operational

Past Incidents

Wednesday 27th November 2019

No incidents reported

Tuesday 26th November 2019

No incidents reported

Monday 25th November 2019

No incidents reported

Sunday 24th November 2019

No incidents reported

Saturday 23rd November 2019

No incidents reported

Friday 22nd November 2019

No incidents reported

Thursday 21st November 2019

No incidents reported

Wednesday 20th November 2019

Issues with server Hensara3 / 185.161.18.115

20/11/19

We are currently investigating an issue with one of our cpanel servers Hensara3.simpleservers.co.uk [185.161.18.115].

Web and email services are currently affected.

We apologise for any issues caused by this.

update 14:10 The Server is currently back up. However as we have identified a hardware fault we will be looking at migrating all sites on this host to new hardware.

Update 11:39: We believe this is drive related. We are getting DC engineers to check the hardware currently.

Update 12:02: The server is back up. We have identified hardware issues and so will be looking at moving the sites onto a new server.

21/11/19

Update 12:02 The hardware of the server has been deployed and we are performing the move to new hardware now. Expected time is 1 hour 30 mins.

update 14:45: The move has finished. We have tested this and sites appear working. please contact support if you still have any issues.