As part of our commitment to quality and continual improvement, iomart will be carrying out maintenance on the 7th, 8th & 9th February 2025. The work will specifically involve the network in Data Centre Maidenhead (DC5). We are writing to inform you of our intention to carry out this maintenance.

What will happen? During the maintenance window the resilient Data Centre Switching Fabric in DC5 will be upgraded.

Who will be completing the work? All updates to the DC5 devices will be carried out by our iomart network team.

Will I experience downtime? Due to multiple levels of resiliency in the DC5 Data Centre Switching Fabric there is no expected downtime to existing services during the work. However, during the maintenance window the automations that handle provisioning of network services will need to be disabled. So, it will not be possible to provision new customer networks during this time.