As part of our commitment to quality and continual improvement, Iomart will be carrying out maintenance works in the DC5 Vcloud (VCD) management environment. The work will specifically involve updating the Edge ESXi servers with the latest firmware.

What will happen? Our Infrastructure Team will migrate the Edge VM off the ESXi server being updated. The server will then be put into maintenance mode and the updates installed.

When will the work be carried out? The maintenance work will be completed from 07:00 to 17:30 daily from 24th to 28th March (GMT) to the following schedule.

1. 07:00 to 07:30 complete the live migration of the Edge VM from the Edge ESXi server and enter the server into maintenance mode.
2. 07:30 to 17:30 complete the firmware update of the Edge ESXi server.

Who will be completing the work? All maintenance activities will be completed by our Iomart infrastructure engineers.

Will I experience downtime? During the maintenance window there will be no downtime, and all Virtual Machines, workloads and services will continue to operate as normal.

There is a small risk that network connectivity into the VCD environment may be disrupted for a few seconds during the live migration of the Edge VM.

If you have any further questions or concerns regarding this work, please contact your Account Manager.