All systems are operational

Past Incidents

Sunday 16th February 2020

No incidents reported

Saturday 15th February 2020

No incidents reported

Friday 14th February 2020

No incidents reported

Thursday 13th February 2020

Web Servers Memory fault identified on defaint.simpleservers.co.uk (Shared Server)

2020-02-13 10:34 - A hardware fault has been identified with the RAM module on the server. The data centre will be powering down the server in order to replace the RAM on the server. This has been scheduled for 12 noon

2020-02-13 12:00 - Server has been powered down for the task.

2020-02-13 12:15 - Server is back online

Wednesday 12th February 2020

Web Servers Urgent migration - prometheus.simpleservers.co.uk

The shared server - prometheus.simpleservers.co.uk has been showing a fault, which resulted in some downtime recently. The server is now back online but we consider the server hardware to be at risk. As a result, we deployed a new replacement server, and copied all the accounts to the new hardware. The final sync is happening at 11 am. The expected down time is 1 hour 30 minutes

At 11 am, we’ll turn off services on the old server, and do a final sync of files and databases to the new server. The IP address of the old server will then be assigned to the new one so customers won’t have to make any changes to their installation, plugins or DNS. Please accept our apologies for any difficulty cause by this issue, We'll keep updated on the progress.

2020-02-12 11:00 - Webserver has been turned off. Final sync started.

2020-02-12 12:05 - Migration complete. Most sites are back online. The ones on dedicated IPs are being reviewed

2020-02-12 15:00 - Dedicated IPs too are working as expected now.

Tuesday 11th February 2020

No incidents reported

Monday 10th February 2020

No incidents reported